[page-banner heading="Returns & Refunds"][/page-banner] [term-content quantity="6" title_1="1. Returns" body_1="

We want you to be completely satisfied with your purchase. If for any reason you are not, you may return any unworn item within 30 days of receiving your order for a refund or exchange. Items must be in original packaging and the same condition as you received them.

" title_2="2. How to Start a Return" body_2="

Open the order in your account dashboard and click \"Start return\", or email returns@musifyconnectpro.test with your order number. We will send a prepaid return label for domestic orders within one business day.

" title_3="3. Refunds" body_3="

Refunds are processed within 3-5 business days of us receiving the return and applied to the original payment method. Bank posting times vary; allow up to 10 business days for the credit to appear.

" title_4="4. Exclusions" body_4="

Sale items, intimate apparel, and final-sale flash sale purchases are excluded from returns. Personalised or made-to-order items are also non-returnable unless faulty.

" title_5="5. Damaged or Faulty Items" body_5="

If your order arrives damaged or faulty, email us within 7 days with photos. We will replace the item or issue a full refund — including any return shipping cost — at our expense.

" title_6="6. International Returns" body_6="

International customers are responsible for return shipping unless the item is faulty. We do not refund original shipping or duty charges on international returns.

"][/term-content]